Careers

Dental Surgical Arts of Tulsa is a thriving periodontal practice expanding its Patient Relations team to join our cohesive family! The Patient Relations role is responsible for executing front-office operations such as answering phones, arranging appointments, registering patients, entering data into computers, collecting payments, collaborating with patients insurance and maintaining patient records systems in a manner that promotes quality patient service.

Duties and Responsibilities of Patient Relations:

• Greet clinic patients and visitors, including checking in all patients by entering their information into the computer system. Ensure that all information, such as address and insurance, is correct and current.
• Each day, follow the same processes for opening and closing the clinic.
• Collect patient fees and issue receipts to patients.
• Update patient appointments and information in the DSN Perio-Exec and Weave software.
• Schedule patient appointments with efficient provider time and appropriate patient care.
• Maintain excellent communication with back-office employees and providers as needed to "fit in" additional patient visits on providers' calendars properly.
• Cash balances daily bank deposits are prepared and made, and the office is closed at the end of the day.
• Incoming fax messages/phone messages are received and distributed.
• Prepare end-of-day/monthly production reports/collections and reconcile.
• Maintain the reception area as well as the waiting room.
• Participate in agency committees and task force activities and attend staff meetings and in-service meetings.

Patient Relations Requirements & Skills:

• High School Diploma or equivalent
• Demonstrated ability to organize work under pressure
• Demonstrated ability to function with multiple priorities and interruption
• Outstanding oral communication abilities
• Excellent communication skills in writing
• Two years experience working in a dental clinic is preferred

Computer Software Systems:

• DSN Practice Management Software
• Weave
• Word and Excel